Contact us

 By telephone

When contacting us by telephone please ensure you have as much information on hand as possible. Please call us on the following numbers:

United Kingdom
+44 (0) 20 7017 7720

United States
+215 625 8900 or +1 800 354 1420

+65 6508 2862

+61 3 8842 2413

By email

When contacting us by email regarding feedback or with a query, please ensure you include as much information as possible to help us respond to you quickly.

We have a comprehensive Help section which provides useful information and answers to many common questions, as well as tailored information for Librarians. Please take a look to see if your question is answered there. If not, please send your email to

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